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No, not all products are made in America. Items that are under Category “AMISH” are all Made in America.
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TEI dealers are independently owned and operated; If they don’t carry the specific item that you are looking for, you can make special order with them on any of our products for you.You can check our DEALERS LOCATION page for an authorized dealer near you.
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TEI have many dealers all around the country. Please utilize the Dealers Location function and contact or visit the dealer nearest you for more information.
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Assembly instructions are always included in the furniture. It is very important to follow these instructions completely to ensure safety of the item.In case you lost your copy, you can utilize the search function of the site, by entering the item number of the product you purchased. Once you are on the product page, the assembly instructions are there available for you to download and print as needed. Please utilize CONTACT US function or contact your dealer for further assistance if you should need one.
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“Wood” refers to variety lumber and wood products used in furniture making, including fancy veneers. While “Solid Hardwood“ refers to variety lumber and wood products that are created from a single, thick piece of solid wood.
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Our Bed comes with slats that serves as the foundation for your Mattress, so no additional foundation is needed when you buy our Bedroom Collection.
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Please contact the dealer you bought our products from to request for assistance.If the item is still under warranty, they will request for replacement / repair.
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TEI warrants its products to be free of manufacturer’s defects in material and workmanship for a period of one (1) year from TEI’s date of invoice to our dealer.
TEI will repair, replace, or provide a substitute for, any piece or part found by TEI to be defective in material or workmanship within this warranty period.
However, shipping costs are not covered under this warranty.
All returns are subject to inspection prior to acceptance.
TEI does not warrant its casters or any type of hardware.
This warranty applies under conditions of normal household use.
This warranty does not apply to fading from direct sunlight, improper cleaning, misuse, accident or commercial use.
This warranty does not apply to purchases of as-is products or display samples.
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TEI doesn’t sell directly to consumers. Our authorized dealers can special order products that they don’t currently stock in their stores. See your local authorized dealer to avail our product of your choice.